The PG Difference
PG is a Minority and Veteran Owned Workforce Solutions company. Our culture and our brand are built around our people-first mentality. We place an emphasis on building relationships and getting to know our PG community and business before we train employees on their day-to day jobs. Our goal is simple, to help our employees build a network of lasting relationships based on trust and respect for each other. This allows us to foster an environment that supports employees' choices to balance what’s most important to them. Our hybrid environment provides employees opportunities to connect, develop, and succeed, while still giving them autonomy and flexibility to work remotely or from a local office based on their needs.
We believe that everyone’s voice matters regardless of their role or tenure. Within PG, employees have access to leadership of all levels and the opportunity to give and receive feedback to influence change in both formal and informal ways. We also like to have quite a bit of fun along the way!
Job Description
Do you have a passion for helping others? Do you enjoy customer service and helping entrepreneurs or small businesses thrive?
As an Supplier Care Specialist (SCS), you will be responsible for providing an exceptional working experience for Independent Contractors and Secondary Suppliers during their assignments with Populus Group. If you're someone who thrives working in ambiguity and loves problem solving - this is your role! You'll be leaning into your discernment in this role, operating heavily within the "gray" space regarding questions or escalations. The focus of this role is customer service (helping small businesses), and partnering with our onboarding and billing specialist teams. You will thrive if you are detailed oriented, enjoy problem solving, and can be firm but compassionate.
Responsibilities
Skills & Requirements
Unique Benefits
We believe everyone deserves the opportunity to succeed. This is why it is so important to us that our employees’ have access to a wide variety of development options to help them become better professionals and people. This includes informal opportunities for self-development, skills-based development, and formal training. The opportunities are endless, highlighting some of our options below:
Projected Budget Compensation
External Hourly Base Compensation: $20.00 - $20.50
Bonus eligibility up to $4,000
Cost of Labor Adjustment applicable in specific markets
Populus Group is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. ?If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ClimberHR@PopulusGroup.com for other accommodation options. However, if you have questions about this position, please contact PGinternalrecruiting@populusgroup.com
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