Tesla Support Advisor - Manchester Job at Tesla, United Kingdom

WUl0clVxRnh5UVh1Z0NlM2RObFp0alp2Nnc9PQ==
  • Tesla
  • United Kingdom

Job Description

What To Expect
Our Tesla Support Advisors aren't just technically gifted, they are also great communicators who put the customer first. As a Tesla Support Advisors, your role will be to guide our existing and future customers and create an exciting, memorable and best in class experience.

You will join an international and diverse team supporting our mission to accelerate the world’s transition to sustainable energy and mobility.

Your main responsibilities will be to support customers, offering them guidance about their Tesla Products. We want every customer to feel valued and informed, about our innovative products. You can help to deliver customer support in a way that creates an outstanding experience that represents the Tesla brand values.

What You'll Do

Support: You will support Tesla customers on a wide range of matters, resolving roadside, technical and service-related inquiries. We trust you to guide, educate, troubleshoot and contribute an excellent customer experience, every timeCoordinate: You collaborate with a wide network of Tesla colleagues and departments locally and globally. By partnering across teams, you aim to ensure consistency in our customer experienceMake a difference: We depend on you to create an experience where every Tesla customer feels valued, heard and informedDevelop: You will be a part of a brilliant team with the mind-set to grow. Our Tesla Support Advisors face new challenges every day and we consistently push each other to learn and develop

What You'll Bring

Customer-centric above all: No matter what, you act with customer in mind. You have a clear background within customer support, and will contribute to the team’s ability to deliver an even better experienceAn excellent communicator: You manage English fluently and always communicate clearly, concisely and respectfully. Additional languages are a plusDigitally savvy: You have the ability to adopt and adapt quickly to new technology and systemsA skilled multi-tasker: You prioritize efficiently, deliver on time and never lose sight of the big pictureA fast learner: We do not expect you to be a Tesla expert on day one and our dedicated training team will upskill you quickly. We do expect you to be eager to learn and thrive on new challengesFlexible team player: You like collaborating closely with different kinds of people and can work in shifts to support your team. This may include weekends as well as morning and evening shiftsSafe to drive: We require you to hold a full valid driver’s license

We Offer:
A dynamic and fast-paced environment where inclusion, learning and collaboration are key to successThe chance to work with innovative technology, advanced tools and softwareOngoing training and development to help you grow your skills and careerA competitive compensation and benefits packageA safe, clean and fun workplace

Join the mission.

Apply today.

Note that applications must be submitted online and contain an English CV.

Job Tags

Full time, Shift work, Day shift, Afternoon shift,

Similar Jobs

Nourison Home

Textile Rug Designer Job at Nourison Home

Job Summary:Nourison is seeking a talented and creative Textile Rug Designer specializing in area rugs and accent rugs . This position will be located on site in Saddle Brook, NJ location. The ideal candidate will be responsible for designing innovative and functional... 

Domino's Franchise

Delivery Driver - 2448 Memorial Blvd Job at Domino's Franchise

 ...Job Description ABOUT THE JOB Right now Domino's is looking for qualified drivers to staff stores in your area. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want),perhaps to management, perhaps... 

Larson Maddox

SVP, Assistant General Counsel - Prominent Mortgage Servicer Job at Larson Maddox

 ...mortgage servicing company is seeking a dynamic and experienced legal professional to join its legal leadership team as SVP, Assistant General Counsel . This role will focus on providing legal support for capital markets transactions, with a particular emphasis on... 

Avera Health

Licensed Practical Nurse (LPN) | Behavioral Health Adolescent Unit | New Grad Job at Avera Health

 ...complete goals. You will enjoy this Behavioral Health setting if you are Nurse that: Enjoys working with children ages 5 to 12 years old and adolescent ages 13 to 17 years old as well as their families. Has a passion helping patients with conditions such as... 

Kelly Services

Special Education Teacher Job at Kelly Services

 ...Job Description To be eligible to work as a Special Education Teacher, you need your bachelors degree and a state-issued certification or license. Depending on your area of interest or expertise, PTS will place you in a primary or a secondary school where you can apply...