Personal Lines CSR (Cross Sell/ Re-rate Specialist Job at InsureOne Insurance, San Antonio, TX

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  • InsureOne Insurance
  • San Antonio, TX

Job Description

Personal Lines CSR (Cross Sell/ Re-rate Specialist)

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The ideal candidate is bilingual, loves talking to people, customer service oriented, and proactively solving issues. You will be responsible for converting customers into passionate clients.

Responsibilities:

  • Communicate with customers via phone, email, and chat
  • Provide knowledgeable answers to questions about product, pricing, and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms
  • Meet sales, service, and quality standards adopted by the agency

Qualifications:

  • At least 1-3 years of relevant work experience
  • Bilingual - Ability to speak & write in Spanish
  • Excellent phone etiquette and communication skills
  • Ability to multi-task, organize, and prioritize work with minimal supervision
  • Preferred: Property & Casualty General Lines License
  • Preferred: Knowledge of Personal Lines Insurance Products and usages

Seniority level

  • Entry level

Employment type

  • Full-time

Industries

  • Insurance
#J-18808-Ljbffr InsureOne Insurance

Job Tags

Full time, Work experience placement,

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