Job Description
All team members are responsible for giving customers a great first impression of The Halal Guys. When a customer arrives at The Halal Guys, they must always receive a warm and sincere welcome, and as they depart, they should receive a heartfelt thank you.
Team Members should perform the following tasks with exemplary grace, thoroughness, efficiency, diligence and style:
Understand thoroughly and articulate with enthusiasm the details of The Halal Guys’ food menu and beverages
Anticipate what the customer wants and does not want
Know how and when to provide what the customer needs, wants and does not yet know they want, tactfully and with confidence
Take the extra step to turn good service into great service and make it an experience each customer will remember
Teach and lead other members of the service team
Act as the consummate host, always looking for ways to exceed our customer’s expectations
Responsibilities:
Dishwashing and cleaning of the restaurant
Handling procedures per The Halal Guys standards
Prepares all food items according to The Halal Guys SOP manual
Assumes 100% responsibility for quality of products served
Knows and complies with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures
Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period
Maintains a clean and sanitary work station area, including tables, shelves, grills, fryers, rice cooker, and refrigeration equipment
Handles, stores and rotates all products properly
Assists in food prep assignments during off-peak periods as needed
Closes the kitchen properly and follows the closing checklist for kitchen stations; assists others in closing the kitchen
Attends all scheduled team member meetings and brings suggestions for improvement
Performs other related duties as assigned by the kitchen manager or manager-on-duty
Requirements:
Efficiency and speed
Organization
Ability to perform well in a fast-paced work environment
Focused on quality and pride in work
Always a team player
Reliable transportation to and from work
Positive, honest, patient and encouraging demeanor
Energetic, super friendly and a proactive team player
Ability to lift 30 – 50 lbs regularly, bend, stoop, walk and perform other physical tasks for hours
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