Customer Success Manager Job at Health Care Originals®, Rochester, NY

WVlwclZLcDB6dzdrZ1N5emVOTlp0elpoNWc9PQ==
  • Health Care Originals®
  • Rochester, NY

Job Description

Job Description

We're hiring a Customer Success Manager!

We're growing—and we’re looking for a mission-driven Customer Success Manager to join us.

At Health Care Originals,, we’re transforming chronic care with connected technology that empowers patients and delivers measurable outcomes for payers, providers, and communities. As we expand with new contracts, our success depends on helping our partners succeed.

What you’ll do:

  • Lead onboarding, training, and implementation for new clients
  • Build strong relationships with clinical, operational, and administrative stakeholders
  • Track adoption and drive measurable value across each account
  • Serve as the voice of the customer across product and internal teams
  • Support renewals and growth opportunities in collaboration with Account Managers

What we’re looking for:

  • 3+ years in Customer Success, Implementation, or Account Management (preferably in healthcare or digital health)
  • Experience working with payers, employers, providers, or public sector health programs
  • Strong communication, relationship-building, and project management skills
  • A passion for health equity and outcome-driven care

✅ Bonus if you bring:

  • Familiarity with school-based care, asthma/COPD, or are a Respiratory Therapist
  • Experience working in a fast-moving startup environment
  • Knowledge of HIPAA, Medicaid, or value-based care models
  • We’re an impact-focused team—and we’d love to meet you.

Job Tags

Similar Jobs

Los Angeles County

LAW ENFORCEMENT CONSULTANT, LICENSED PSYCHOLOGIST (INDUSTRIAL/ORGANIZATIONAL CONSULTANT, SHERIFF) Job at Los Angeles County

 ...Positions allocable to this class report to an Assistant Director, Bureau Operations, Sheriff within the Psychological Services Bureau, and function as Industrial/Organizational Psychologists utilizing their motivational skills and practical experience in training and... 

Scope Solutions Inc

Client Representative - Entry Level Job at Scope Solutions Inc

 ...with clients to understand their needs and provide tailored solutions - Acquire new sales and manage sales territory - Utilize Salesforce to track client interactions and sales progress - Manage client accounts, ensuring satisfaction and retention - Identify new... 

Good Samaritan

CNA- Weekend Shift + Sign-On Bonus Job at Good Samaritan

 ...Address: 1222 S 7th St, Albion, NE 68620, USA Shift: Weekend Job Schedule: Full time Weekly Hours: 36.00 Salary...  ...term care preferred. Required Certified Nursing Assistant (CNA) certification with the State Board of Nursing, or state certified... 

Day's Market

Cashier (Part Time - Afternoon/Evening & Weekend) Job at Day's Market

 ...store. Applicants must be able to stand for up to 4 hours at time and lift up to 40 pounds. Must be 18 years or older. Part-time around 20 - 30 hours/week. Must be available and willing to work week night evenings and anytime Saturdays.Why work at Day's? We are locally... 

Studio 8E8

Web Designer Job at Studio 8E8

 ...Were Hiring: Web + Brand Designer Were on the hunt for a designer whos ready to do their...  ..., print designs, and social media graphics as needed. Managing multiple projects...  ...Columbus, Ohio required hybrid in-person/remote work Work with a supportive, creative...