Job Description

About Blank Street: At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Start Something Extraordinary... Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way. Our Values DREAM BIG: We embrace new possibilities and perspectives that go beyond the expected. START SMALL: We don't wait for great things to happen - we take small steps that move us forward every day. MAKE SOMEONE'S DAY: We live to create moments of joy. MOVE AS ONE: We build better when we build together because the best customer experiences takes a team. Who We're Looking For A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary Passionate about creating delicious coffee and other cafe beverages A strong independent problem solver with proven multi-tasking and communication skills Someone who is curious, adaptable and always willing to learn Comfortable working in a team or independently Comfortable with cash-handling and maintaining store safety What You'll Own Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular Work within a world-class coffee program using the best coffee equipment (the eversys cameos and shotmasters) and product in the industry to prepare the tastiest drinks Complete all training to ensures proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows Maintains Local Department of Health standards at all times Full and complete knowledge and adherence to all product, service and brand training playbooks Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base Requirements Experience in the customer service or hospitality industry 18+ years of age Able to lift 25+ lbs, and to stand for long periods of time Availability that meets the needs of our cafes Part Time: 15-25 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday) Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday) Weekend and holiday availability preferred You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees' Form I-9 information to confirm authorization to work in the U.S. (a process known as "E-Verify"). Benefits and Perks $16.50-$17.50 per hour + tips Barista accreditation and training program Paid sick time Paid vacation time, based on eligibility Health benefits, based on eligibility Blank Street coffee and swag As a growing company we have opportunities for advancement for those interested Blank Street

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