Job Description

Personal Assistant

A fast-paced HNW couple is seeking a top-tier personal assistant to help them coordinate their busy schedules and keep their lives running smoothly. The family is seeking someone who wants to be with the family long-term; who will come in and learn their preferences and priorities and become a gatekeeper and trusted advisor. The general schedule for this role will be Monday through Friday, 9am-5pm, though there will be some additional hours during events or when the family is traveling. This is a mainly in-person role, with the assistant working out of a nearby co-working space in order to meet with the principals at their home as needed.

Responsibilities

• Plan and book domestic and international travel, both private and commercial, for family members and staff, including flights, accommodations, ground transportation, and itineraries
• Maintain up-to-date records of travel documents, including passports, visas, driver's licenses, and other IDs
• Establish and maintain relationships with hotels, concierge services, and travel vendors to ensure VIP-level service
• Manage several virtual PAs
• Work collaboratively with the family's house manager to keep the home running smoothly
• Maintain detailed records and databases for licenses, memberships, and subscriptions
• Coordinate multiple calendars
• Handle various errands, such as sending and retrieving packages, and making returns
• Research and present information upon request
• Support the family with special projects, including holiday cards, gift purchases, and event planning and execution
• Serve as a liaison between the family, vendors, and service providers
• Anticipate needs and proactively resolve scheduling conflicts or logistical issues

Qualifications

• Understand how to communicate and work effectively with a full staff
• Ability to delegate to virtual PAs, and supervise various projects happening simultaneously
• Strong organizational and time-management skills with keen attention to detail
• "Can do" attitude, problem ownership and creativity in problem solving
• Adaptable, and able to handle rapidly evolving situations with ease
• Exceptional organization skills; ability to juggle multiple, sometimes competing, priorities seamlessly
• Outstanding written and oral communication skills with strong attention to detail
• Unwavering professionalism, absolute discretion, and exceptional judgment

Requirements

• US work authorization
• Seeking a long-term role
• Willing to work outside of standard work-week as needed
• Local to NYC with the ability to work on the UWS- there may be some remote aspect to the role, but the majority will be on-site
• Proficiency in office software, Excel, Google Drive, Slack, and various booking softwares
• At least 8 years of proven, verifiable experience in a similar role, with excellent long-term references

Salary and Benefits

• $140-180k+
• Medical insurance
• PTO
• Annual discretionary bonus

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